"We investigate over 200 federal crimes related to the mail and safety, but the most important thing we do is to work with our postal worker's safety while they're working out there," Norfleet explained. What is a USPS master key Also known as an Arrow Key, a USPS master key is a key that unlocks key keepers across multiple properties. "Our primary focus is ensuring the victim's safety and conducting a thorough investigation," said Norfleet.Īt the USPS building in Richmond, federal agents collaborate to address the increasing number of robberies targeting postal workers. The primary target of the robbery wasn't the mail being carried, but rather the key carried by the postal worker herself. This lock is not available to developers and builders to pre-install. One recent incident involved a female postal worker being robbed by four masked individuals in Walnut Creek. The Postal Service furnishes its own master access lock so that carriers have access to deliver the mail. RICHMOND - It's another busy day for Matthew Norfleet, a US Postal Inspector leading the charge against a series of robberies targeting postal workers in the Bay Area.Īccording to Norfleet, at least eight robberies have been reported since Friday, signaling a concerning trend. For more information about the Postal Service, visit and /postalfacts.Spate of Bay Area mail carrier robberies investigated 02:40 I had some packages go missing so I filed a missing packages inquiry and the person looking in to it at my local office told me this. Please Note: For broadcast quality video and audio, photo stills and other media resources, visit the USPS Newsroom.įollow us on /USPS and like us at /USPS. If you are getting packages/mail to a parcel locker/shared mailbox around the SFV, apparently the master keys to a bunch of them have been stolen. Champion-Forbes manages 240 employees who process and deliver a mail volume of more than 248,000 pieces daily.Ĭedric Brown, Manager of Post Office Operations, will administer the official oath of office. She enjoys reading, motorcycle rides and spending time with family.Īs Postmaster, Champion-Forbes is responsible for all delivery and retail operations for the city of Berkeley with 128 city routes, 4,001 PO Boxes, and 69,679 delivery stops (business and residential addresses). I called a locksmith & he said it wouldnt be worth my money for him to come out because I can do the same thing, drill through the lock. Product ID : 302467719 Internet : 7432542070020 Model : N1025949. I lost my set of keys for my condo mailbox-not owned by the USPS &condo manager said its my responsibility. Accepts USPS arrow lock to allows carrier access to contents. They have a son, Brian, 31, and daughters Briana, 28, Zenovia, 26, and a grandson, Christopher Sauls, 6. Mount the Keykeeper box to the outside wall near the building entrance. She resides in Hercules, CA, with her husband, Brian. “My goal as Postmaster is to improve customer relations and the overall image of the Postal Brand with timely and efficient delivery and a courteous retail experience with every customer transaction.”Ĭhampion-Forbes is a native of California and attended San Francisco State as a broadcast/communications major. “Since the beginning of my career with the Postal Service, I have aspired to be an agent of change and improvement,” said Champion-Forbes. Still, statewide, our investigation found 413 USPS arrow keys were reported missing, lost or stolen last year, according to the US Postal Inspection Service. She was promoted to Manager Customer Services in 2014 at the Greenbriar Station in Houston and continued in other higher management positions until her selection as the Berkeley Postmaster, In 2000, she transferred to Houston, TX where she worked in customer services. Champion-Forbes will raise her right hand as she is sworn in as the first African-American female Postmaster in the city of Berkeley at the Main Post Office, 2000 Allston Way, Berkeley, CA 94704-9998.Ĭhampion-Forbes started her postal career as a clerk at the Oakland Processing and Distribution Center in 1994, and soon after became a supervisor in 1999 after graduating from the Associated Supervisor Program. Merrill became the first Berkeley Postmaster. BERKELEY, CA - On Friday, Februat 10:00 AM, Candace Champion-Forbes will follow a proud tradition that dates back to 1907 when Clarence S.
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